Lessons learnt on communication

The following are what I learnt from doing research and explaining my research to others.

  1. When communicating about a big decision that involves complex emotions, do it in person. Talking in person allows you to be mindful of each others’ emotions and guide the conversation to the most effective direction.
  2. When writing a professional email, make them short and to-the-point. State your requests explicitly.
  3. Acknowledge the differences in communication styles between men and women. Men are usually a lot more direct and less considerate about others’ feelings. But being considerate about others’ feelings can go too far, in which case the effectiveness of communication is compromised.
  4. When you want feedback on a particular idea, make sure you know what exact questions you have and what you need to explain so that others are on the same page. Guide your feedback around your goal, and harvest small critiques along the way.
  5. When you can ask a question by email, do not schedule a meeting. Meetings are the best for organic, open-ended discussions.
Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s